Deselect Platform Choice
 
Australia
Belgium
China
France
Germany
Greece
India
Ireland
Italy
Kuwait
Luxembourg
Netherlands
New Zealand
Portugal
Spain
Sweden
Switzerland
United Arab Emirates
United Kingdom
United States
  SCM Portal
Demand & Supply Chain Management Evolution
eng  
News | Associations | Education | Job | Agenda | Topics | Insight | Resources
     
Document Detail
Language: English

Why Retailers are Skeptical of New OSA and POS Planning Initiatives

 
 
 

Company: JDA
Tag: Retail
OSA - On-Shelf Availability


This Flash Forward considers a new approach to solving the "On-Shelf Availability" (OSA) issues that retailers face and some of the obstacles they have historically been saddled with. We will examine some of the prior pitfalls and inhibitors to success and recommend actions that will lead to a winning scenario.

1. The OSA Challenge
To all my comrades in Retail - Merchandising, Category Managers, Buyers, Supply Chain Planning, VP of IT/CIO and Inventory, VP of Marketing - I remember when POS (point of sale) became available and enabled true visibility into what sales really were. It was clear at the time, now that real demand was known and once it was shared with planning and your manufacturing partners/suppliers, that out of stocks would disappear and on-shelf availability (OSA) would soar. Even if the POS data was deemed too proprietary to share, it was believed that internal planning alone would be enough to dramatically improve the OSA situation.

2. The Issues
So, where did we go wrong and what happened? The outcome to date has never lived up to the promise. The percentage of out of stock for normal demand items is still running at about 8% and for promotional items, about 10%-15%. The truth is that not much has changed. You’ve either provided, or been hounded to provide, your POS data to your partners. You’ve been on committees and task forces to understand why OSA improvements can’t be solved, with the results typically being that it's due largely to the well documented contributing factors that appeared to be beyond the control of those involved. Because of the challenges, even the ownership and responsibility for solving the OSA problem has been nebulous. From a practical career standpoint, who would want to own the OSA improvement initiative? It was and remains a “no-win” situation.

 

 





read the full document >>
(external link)
  
 

 

 

Recent Documents of
JDA
in English
:

3PLs Are Buzzing with Innovation: Bridging the Gap Between 3PLs and Shippers

Achieving Growth and Profitability in the Automotive Supply Chain

Five steps to cost justify a warehouse management system in today's omni-channel world

How to Thrive in a World of Commoditized Logistics

JDA Survey Finds Understanding Consumer Behavior Is the Missing Link in Manufacturers' and Retailers' Path to Omni-channel Success

So you have implemented a WMS, now what?

The Collaborative Power of VMI 2.0

The Digital Transformation Directive: Practical Approaches To Tackling Disruptive Technologies At The C-Suite



Other Documents of
JDA
in English
:

3PLs Are Buzzing with Innovation: Bridging the Gap Between 3PLs and Shippers

A CEO's Guide to Retail Transformation

Achieving Growth and Profitability in the Automotive Supply Chain

Building the Supply Chain from the Shelf Back

Category Management Mastery - The Key to Growth

Closing the 3PL Technology Gap

Eliminating the 'On-Call' Controversy

Five steps to cost justify a warehouse management system in today's omni-channel world

How Apple is changing the Supply Chain

How to Thrive in a World of Commoditized Logistics

Is the Time Right for Perpetual Inventory?

JDA Survey Finds Understanding Consumer Behavior Is the Missing Link in Manufacturers' and Retailers' Path to Omni-channel Success

Leveraging Supply Chain Segmentation for Profitable Growth

Never Forecast What You Can Calculate

Optimizing Pricing in a Volatile Economy

Realizing Business Productivity Through Supply Chain Segmentation

So you have implemented a WMS, now what?

Store Operations Driving the Success of Grocery Retailers

The Collaborative Power of VMI 2.0

The Digital Transformation Directive: Practical Approaches To Tackling Disruptive Technologies At The C-Suite

The Productivity Trifecta of Warehouse Optimization

Third Party Logistics - An Engagement Model for 3PL Growth

Untapped labor productivity Its hiding everwhere

Using Flowcasting to Predict Future Retail Supply Chain Constraints

What's Upending the Inventory Balancing Act?

Why 50 percent of promotions lose money

Will Omni-Channel Be the Death Knell of Localized Pricing?

Workforce In Motion, Recruiting, Retaining and Engaging the New Workforce