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 20    October
- webinar -



  Get a Pulse on Your Supply Chain Improve customer relationship health Monitor the right supply chain metrics Strengthen supplier well-being by doing business easier Have a workout with leading industry analyst, Supply Chain Insights; process industry leader BASF; and Business Network provider, Elemica on improving your supply chain health for better visibility, improved velocity, streamlined costs and healthy relationships.  Lessons to be learned: proper business metrics that you should be tracking, how one organiz

Chemicals & Pharmaceuticals

Maximum safety and reliability and reducing the costs for our customers at the same time: we are able to offer the chemical industry an extensive range of chemical logistics services that hardly any other logistics specialist can match. It is our goal to harmonise our services with your specifications in s...

After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry

This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...



The impact of digitalization and status of the supply chain profession are driving a global talent shortage crisis

A survey conducted by DHL found that the supply chain talent pool is not keeping up with the changing requirements as technology reshapes the industry. More than a third of companies have failed to take steps to creat...

MADEL: Roadmap to Industry 4.0: Planning & Scheduling in the personal & home care industry

Established in 1977 Madel Spa, is a leading Italian manufacturing company specialized in products for home & personal care. Madel’s mission is the capability to create high-quality and environmentally sustai...