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After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry


This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...




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1 - 4 of 4
Pages (1)  [  1  ]


 
  4     July
HoChiMinh City



Since its launch in 2005, MTA VIETNAM (MTV) has been committed to play the role of bridging the international manufacturing industry and Vietnam market.

As more foreign companies are tapping into the huge potential of Vietnam and investing resources to set up manufacturing facilities, the local community is also striving to move up the value chain and to enhance their production capabilities with high end technologies.

In tandem with the changing manufacturing landscape, MTA VIETNAM has grown to be the...


 
  5     July
HoChiMinh City



Since its launch in 2005, MTA VIETNAM (MTV) has been committed to play the role of bridging the international manufacturing industry and Vietnam market.

As more foreign companies are tapping into the huge potential of Vietnam and investing resources to set up manufacturing facilities, the local community is also striving to move up the value chain and to enhance their production capabilities with high end technologies.

In tandem with the changing manufacturing landscape, MTA VIETNAM has grown to be the...


 
  6     July
HoChiMinh City



Since its launch in 2005, MTA VIETNAM (MTV) has been committed to play the role of bridging the international manufacturing industry and Vietnam market.

As more foreign companies are tapping into the huge potential of Vietnam and investing resources to set up manufacturing facilities, the local community is also striving to move up the value chain and to enhance their production capabilities with high end technologies.

In tandem with the changing manufacturing landscape, MTA VIETNAM has grown to be the...


 
  7     July
HoChiMinh City



Since its launch in 2005, MTA VIETNAM (MTV) has been committed to play the role of bridging the international manufacturing industry and Vietnam market.

As more foreign companies are tapping into the huge potential of Vietnam and investing resources to set up manufacturing facilities, the local community is also striving to move up the value chain and to enhance their production capabilities with high end technologies.

In tandem with the changing manufacturing landscape, MTA VIETNAM has grown to be the...


1 - 4 of 4
Pages (1)  [  1  ]



FLORIM CERAMICHE SPA: On the road to Industry 4.0: advanced planning & finite capacity scheduling


Florim Ceramiche SpA has been worldly recognised as a leader in ceramics industry for more than 50 years, thanks to its committment to research, innovation and social responsibility. Florim business style can be summa...