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After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry


This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...




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20 Mar 2017
AUSA Transforms its Warehouse Operations with JDA and netLogistiK
  JDA  -  Peru

15 Dec 2016
BDP International Expands to Peru
  BDP International  -  Peru

22 Nov 2016
Yobel Supply Chain Management increases productivity by 11% with Zebra Technologies printers and mobile computers
  Zebra Technologies  -  Peru

13 Oct 2016
New country organisation in Peru: Logwin continues to expand its South American presence
  Logwin  -  Peru

28 Jul 2016
Alstom to supply new Metropolis trainsets and cars for Lima Metro Line 1
  Alstom  -  Peru

 


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Tudor Rose International increases productivity through integrated SCM platform ASSIST4


Tudor Rose International is Europe’s leading export market management company specialising in building brands around the world. In business for nearly 30 years, the innovative company mastered an ambitious IT moder...