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Topics > English > Business Process Outsourcing (BPO)  

Business Process Outsourcing (BPO)

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Drive your business to new levels of agility and competitive advantage with multisourcing.

The outsourcing market has matured, and with age comes wisdom....


Provision of services to address the top line of the client’s business. This paper focuses on one of the key differentiating elements of 3rd Generation BPO:  the...


The global BPO market is expected to grow at an average of 6.5% per annum until 2015, driven both by the continued growth of the traditionally outsourced areas of finance and...

Meeting the disparate needs of organizations and end-users

Over the past decade traditional desktop computing has become more complex. End-users have demanded...


This report contains 2 sections. In the first part, Business Insights, Capgemini logistics professionals offer their opinion on different aspects of managing transportation in the...


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Chemicals & Pharmaceuticals

Even industries driven by the strictest safety and environmental regulations are capable of reducing their costs. Our solutions improve each phase of the chemical logistics supply chain, to increase your supply chain performance, improve predictability and mitigate potential problems before they arise. B...

The Connected Value Chain: Creating Durable Value with Digital

Today’s businesses are faced with a dizzying array of digital promises—and threats: the Internet of Things, wearables, additive manufacturing, big data and analytics, gamification, ubiquitous access, and hype...



JDA Survey Finds Understanding Consumer Behavior Is the Missing Link in Manufacturers' and Retailers' Path to Omni-channel Success

The JDA Voice of the Category Manager Survey reveals that investing in big data and predictive analytics is of strategic and competitive significance for category management professionals in the next five years....

Tudor Rose International increases productivity through integrated SCM platform ASSIST4

Tudor Rose International is Europe’s leading export market management company specialising in building brands around the world. In business for nearly 30 years, the innovative company mastered an ambitious IT mo...