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Delivery Time

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Here’s what it takes to keep them – and keep improving your delivery performance

Can you:
- Look beyond a product’s ID to the characteristics...

Collaborative Transportation Management (CTM) was conceived by Voluntary Interindustry Commerce Standards (VICS) organization to represent the logical next step after the...


Order tracking, the new priority for online merchants
Although they can’t receive their orders instantaneously, consumers still expect immediate...


From world route optimization record holders. Quintiq holds world records for route optimization. We also optimize routes for - among others - the world’s largest retailer...

The fast-paced beverage industry calls for efficient and flexible supply chain planning. Quintiq’s single-platform planning solution empowers manufacturers to sharpen their...


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Chemicals & Pharmaceuticals

Maximum safety and reliability and reducing the costs for our customers at the same time: we are able to offer the chemical industry an extensive range of chemical logistics services that hardly any other logistics specialist can match. It is our goal to harmonise our services with your specifications in s...

After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry


This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...



FLORIM CERAMICHE SPA: On the road to Industry 4.0: advanced planning & finite capacity scheduling


Florim Ceramiche SpA has been worldly recognised as a leader in ceramics industry for more than 50 years, thanks to its committment to research, innovation and social responsibility. Florim business style can be summa...