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Investigating Sales Management Role in Commercial Returns: Enhancing the changes of cusomer needs


The business-to-business competitive environment is dramatically changing, and firms need to learn how to keep up. Manufacturers must attempt to deliver incremental value to enhance business relationships and to do this ...



 

Topics > English > Change Management  

Change Management

The Point of View of Quintiq


Change management demystified
by: Arjen Heeres - Chief Operating Officer, Quintiq

‘Change management’ often crops up when a company is considering implementing a supply chain planning system. Two quite common assumptions are that:
– Employees necessarily resist change.
– Change management is so mysterious that it’s best left to ‘change management experts’.
I beg to disagree.
Hundreds of supply chain planning implementations have led me to realize that a) most employees are open to change, and b) a pragmatic approach to change management can be very effective.
Here are four practical change management tips that significantly improve your chances of a successful ‘go live’.

Tip 1: Be very clear about what needs to change
Tip 2: Make sure planners can see exactly how their planning decisions affect KPIs
Tip 3: Appoint change agents
Tip 4: Don’t overload your change agents with tasks that can be delegated or outsourced

Click below to expand each tip

 


read more >>
(external link)




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