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Order Management System (OMS)

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Managing your supply chain is about more than keeping costs down and efficiency up. It’s about enabling your supply chain to become a driver of growth. Follow the five simple...


While market volatility and the rise of the omni-channel marketplace have created significant challenges for manufacturers and retailers, these trends are also...


Today’s complex business environment requires that your customers have complete visibility across their customers, suppliers and inventory to retain competitive advantage....

Supply chain and transportation management executives face intense pressure to deal with rate and capacity challenges, as well as satisfy the increased thirst for transportation...


The world is changing rapidly and in the middle, if not even the driver of this process, is the automotive industry. Globalization and individualization megatrends...



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Fashion

Today’s omni-channel marketplace means competition is increasing, consumers are demanding more relevant products, inventory lifecycles are shorter and fulfillment is incredibly complex. Business conditions are constantly changing, which means you need the flexibility to adapt quickly and continu...




After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry

This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...



The impact of digitalization and status of the supply chain profession are driving a global talent shortage crisis

A survey conducted by DHL found that the supply chain talent pool is not keeping up with the changing requirements as technology reshapes the industry. More than a third of companies have failed to take steps to creat...

FLORIM CERAMICHE SPA: On the road to Industry 4.0: advanced planning & finite capacity scheduling

Florim Ceramiche SpA has been worldly recognised as a leader in ceramics industry for more than 50 years, thanks to its committment to research, innovation and social responsibility. Florim business style can be summa...