Supply Chain Case Studies
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News & Trends
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![]() Maximum safety and reliability and reducing the costs for our customers at the same time: we are able to offer the chemical industry an extensive range of chemical logistics services that hardly any other logistics specialist can match. It is our goal to harmonise our services with your specifications in s... |
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Education
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Resources
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Tudor Rose International increases productivity through integrated SCM platform ASSIST4
![]() Tudor Rose International is Europe’s leading export market management company specialising in building brands around the world. In business for nearly 30 years, the innovative company mastered an ambitious IT mo... |
After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry
![]() This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele... |