About   |   CP Login   |   Newsletter
Demand & Supply Chain Management Evolution

Document Detail
Language: English

Workforce In Motion, Recruiting, Retaining and Engaging the New Workforce


Company: BlueYonder
Tag: Mobile Technology

In the past decade or so, an entirely new store associate has emerged onto the retail scene. Today’s new associates are both well versed and confident in their ability to utilize technology — particularly mobile technology — to enrich their daily lives. They embrace and integrate new gadgets, devices and applications into their lifestyles unlike any preceding generation.  

Consider how retail workers might spend a typical night off the clock. A good number of them are likely to invite friends to dinner via text message or a mobile Facebook post. They may decide which restaurant to visit using Yelp, make reservations online through OpenTable, check in upon arrival via Foursquare and, once seated, determine what to order with help from Urbanspoon. During dinner, they may take photos to share on Instagram, write a quick review of the restaurant on Zagat or even tweet about their meal to their Twitter followers.

Unfortunately, when they clock in for work at their local retail store, more often than not they are forced to disconnect, unplug and abandon these tools. All too often, bulletin boards in back rooms are used to post schedules for the coming week. Swapping shifts to accommodate unexpected conflicts requires a phone call to the manager. Many workers will punch a paper card, or swipe a piece of plastic on a time clock and then look for a manager to receive their shift assignments. At the end of the shift, most of these workers will fill out a paper or electronic form to document the completed tasks, and possibly even write a note to the boss requesting a day off.



read the full document >>
(external link)

Other Documents of
in English

2018 Retail Disruptors Survey

3PLs Are Buzzing with Innovation: Bridging the Gap Between 3PLs and Shippers

A CEO's Guide to Retail Transformation

Achieving Growth and Profitability in the Automotive Supply Chain

Building the Supply Chain from the Shelf Back

Category Management Mastery - The Key to Growth

Closing the 3PL Technology Gap

Digital Supply Chain in Retail & Manufacturing

Eliminating the 'On-Call' Controversy

Five steps to cost justify a warehouse management system in today's omni-channel world

How Apple is changing the Supply Chain

How to Thrive in a World of Commoditized Logistics

Is the Time Right for Perpetual Inventory?

JDA Survey Finds Understanding Consumer Behavior Is the Missing Link in Manufacturers' and Retailers' Path to Omni-channel Success

Leveraging Supply Chain Segmentation for Profitable Growth

Never Forecast What You Can Calculate

Optimizing Pricing in a Volatile Economy

Realizing Business Productivity Through Supply Chain Segmentation

So you have implemented a WMS, now what?

Store Operations Driving the Success of Grocery Retailers

The Collaborative Power of VMI 2.0

The Digital Transformation Directive: Practical Approaches To Tackling Disruptive Technologies At The C-Suite

The Productivity Trifecta of Warehouse Optimization

Third Party Logistics - An Engagement Model for 3PL Growth

Untapped labor productivity Its hiding everwhere

Using Flowcasting to Predict Future Retail Supply Chain Constraints

What's Upending the Inventory Balancing Act?

Why 50 percent of promotions lose money

Why Retailers are Skeptical of New OSA and POS Planning Initiatives

Will Omni-Channel Be the Death Knell of Localized Pricing?