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SCOR - How to quickly increase your Supply Chain's Performance


Advance Operations Management School
SCOR Model Supply Chain Performance Supply Chain Strategy

In order to be effective and to ensure growth within an increasingly turbulent and challenging market, an organisation’s Business Strategy requires an effective Supply Chain Strategy.

In 2006 APICS, the largest Supply Chain Management association in the world, launched the CSCP (Certified Supply Chain Professional) certification aimed at addressing the need of designing and managing a successful Supply Chain.

The CSCP programme often makes reference to the SCOR (Supply Chain Operations Reference) model, a framework that today is commonly used by companies around the world to reconfigure their Supply Chain and boost performance, a component central to this model.

The SCOR framework has received increasing attention over the years as it lays the groundwork for revisiting an organisation’s Supply Chain, after having defined the Business priorities.


The Driver Is Performance

The power of the model lies in starting with the concept of performance. Everything that is analysed, reviewed and implemented during a SCOR project must be connected or referable to a set of metrics and to an improvement in performance. If this is not possible, not even in a qualitative way, the activity is abandoned as there is no certainty that it can bring value to the business. This is a fundamental concept that the working team must always keep in mind.

Another benefit of the SCOR model is that it is an approach that integrates:

  • Processes
  • Metrics
  • Practices/Tools
  • Skills

These 4 aspects are the pillars of the methodology, as well as being interconnected among themselves.

For example, if I need to implement a delivery process from the warehouse to the customer, the SCOR framework will help me to identify and trace the optimal process, the performance indicators needed to monitor that process (metrics), the practices and/or tools in use (practices/tools) and, a fundamental element, the skills required to carry out the process as efficiently as possible. Familiarity with the SCOR model, which has been used and tested by organisations for more than 20 years, will allow me to be effective in my choices, using the experience and the history of the model, without having to “reinvent the wheel” and struggling with new and risky approaches.

The SCOR framework will also indicate the Best Practices currently used in specific domains and processes typically seen in mature companies, which I can choose to apply to my own organisation as it is required.



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