The Aftermarket in the Automotive Industry, a new in-depth report from Capgemini Consulting and the University of St. Gallen, focuses on how to optimize aftermarket performance in established and emerging markets. The study includes a frameset designed to help companies maneuver through global aftermarket competition and improve their performance to become global aftermarket leaders.

The report is based on over 150 interviews with aftermarket executives from the world’s leading automotive manufacturers and suppliers.