This module considers supply chain improvement in detail, looking at techniques for improving quality and for improving processes.

In this ISM supply management course, you’ll learn how to prioritize and manage different types of relationships. Upon completing this foundational supplier management course, you will understand how alignment between organizational strategy and supplier performance provides a critical path to success. You’ll discover how the value of strong relationships will greatly enhance your intended expectations as well as how this newfound skill will help you advance in your career.

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This module considers a range of improvement methodologies that are needed to ensure continual improvement of operations management. This module will also look at failure prevention and recovery along with TQM and other quality improvement techniques.

This module considers the main aspects of performance improvement for strategic sourcing or category management processes. It considers mobilisation, transition, contract management, supplier relationship management and exit arrangements.

This module examines the delivery of products and services to customers and the different responsibilities held by both an organisation and its suppliers.

This module looks at the management of quality in Procurement and supply, and the main techniques associated with it. You’ll look at what quality – and the lack of it – costs the Procurement and supply function, and the organisation as a whole.

This module provides an overview of supply chain management, the structure and systems of supply chains, and the processes through which supply and added value are achieved.

Business processes are key to successful contract management. A variety of concepts, including compliance and auditability, must be considered to ensure the organization is protected. Administration and measurement are critical. In this ISM supply management course, you will learn how to optimize the resources that will ensure impactful results for compliance and performance.

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