Supply Chain Glossary
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News & Trends
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![]() Even industries driven by the strictest safety and environmental regulations are capable of reducing their costs. Our solutions improve each phase of the chemical logistics supply chain, to increase your supply chain performance, improve predictability and mitigate potential problems before they arise. B... |
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Education
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Resources
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Erema: Gaining a competitive edge through preferential exports
![]() Erema, an Austrian manufacturer of recycling systems, uses AEB software to accelerate the proper classification of its components, manage supplier’s declarations, and ensure compliance in its exports. Erema ship... |
After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry
![]() This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele... |