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Deloitte’s 10th Annual Global Chief Procurement Officer Survey 2021: CPOs Harness Agility to Deliver and Protect Value Despite Uncertainty in the Wake of COVID-19

Key takeaways

  • The chief procurement officer (CPO) is playing an increasingly complex, integrated and strategic role in the C-suite in light of the coronavirus pandemic and corresponding supply chain disruptions.
  • CPOs identified “driving operational efficiency” as their top priority for the first time in the survey’s 10-year history, narrowly unseating “reducing costs” as the front runner.
  • Procurement “agility masters” outperform their peers on all the major performance metrics. These high performers are capitalizing on new technologies and flexible operating models to adapt to the turbulent marketplace and thrive in the next normal.

 

Why this matters

Since 2011, the
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16 Mar 2011
How to keep your promises to customers while keeping inventory levels low?
 
Let's start with a few questions:
- If one of your customers were to call you today and request information about an order they had placed with your company, could you tell them the status of their order immediately and reliably predict when it will be delivered? ...
 
Jos Braam
Quintiq
 


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News & Trends
 

Last update 12 Nov 2021
Output growth hampered further by material shortages, but expansion in new orders remains sharp
   Source: Markit US Manufacturing PMI ™  -  IHS Markit
United States 


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