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Job Description

Director of Fulfillment Operations

View: 63

Company: Michael Page
Contract: PERM
Location: New York, United States

  • High-Growth, E-commerce Company seeking someone to manage fulfillment with 3PLs.

  • Must have experience in both large retailer and also a fast-growing start-up.

About Our Client

This fast-growing ecommerce business has been established for a few years and is seeking a Director of Fulfillment Operations to manage the 3PLs as their sales continue to increase. They have a true start-up culture and environment and work very collaboratively.

Job Description

The Director of Fulfillment Operations will be responsible for:

  • Identifying strategic intitatives to manage the fulfillment operations and improve the overall customer experience
  • Manage multiple 3PL locations, including adding/opening new facilities
  • Work cross-functionally to better understand the business and its demand on multiple levels
  • Manage relationships with carriers and ensure on-time deliveries
  • Establish and manage the RFP process for all new suppliers
  • Manage the shipping, packaging and fulfillment processes and provide new solutions

The Successful Applicant

The successful Director of Fulfillment Operations should have:

  • Minimum of 8 years of experience within fulfillment
  • Strong leadership and management experience
  • Experience managing 3PLs in multiple locations (experience adding a new 3PL is a plus!)
  • Experience working in a large established company and also a start-up (ecomm) company with DTC experience
  • Strong negotiation and communication skills

What's on Offer

Base salary, potential equity, full benefits, PTO, office located in NYC.


More Info / Apply

(external link to recruiter web page)

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