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Job Description

Logistics Return Coordinator - Taicang CLC & CRW

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Company: Nike Inc.
Contract: PERM
Location: Taicangqiao, United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

The Nike, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accountants, and more than 100,000 retail stores worldwide — making the impossible happen every single day.

Operations: (70%)
•  Familiar with DC operation process (Inbound & Outbound & Inventory), establish and maintain DC related operation SOP from both Nike logistics operation and 3PL perspective.
•  Work with 3PL lean and solution team to optimize return warehouse process including layout, flow to achieve return productivity gain.
•  Work with 3PL to support business team and operation manager to build and elevate the return warehouse services and capabilities to fulfill all business channels requests.
•  Operation related return tracking reporting maintain with rational analysis to support business needs.
•  Work with operation manager and 3PL to support business consumer moments (eg:618 & D11, etc.) event, set up the relevant process and monitor the inventory deployment, inspection, digital shipment planning, DC capacity, labor & MHE resource planning and training.

3PL Performance management: (15%)
•  Support 3PL performance team to set up and review KPI for 2 return warehouses, manage 2 DCs daily performance to ensure 3PL monthly KPI achieved.
•  Support GP team to verify 3PL monthly return operation billings (Ad hoc pass-through etc.) and monitor actual operation cost.
•  Organize and participated regular meetings with 3PL and Nike logistics relevant functions to review DC overall performance and follow up actions for key projects from operation perspective (standardize operation flow, deliverables, KPI performance, facility and EHS).
•  Keep good working relationships with external partners, on-site monitor DC operation process if needed.

Site management(15%)
•  Warehouse fixed assets list maintain and annual on-site counting;
•  Support annual GRC and SSAE audit requirements, perform on site audit with 3PL and track the status of construction and related documents;
•  Support the site tour and flow introduction for internal & external visitors to return warehouse.
•  Support monthly EHS management requirements, monitor on site management with 3PL and track the status of related documents.
  • Have DC operation experience, and understand key distribution center operational functions.
  • Fluent in English and Mandarin.
  • Proficient in Excel software with strong knowledge of analysis tools skill.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 12438


More Info / Apply

(external link to recruiter web page)

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