eng
About   |   Newsletter
Demand & Supply Chain Management Evolution


Job Description


Quality Supply Chain Specialist

View: 86

Company: Philips
Contract: PERM
Location: Mount Pleasant, Pennsylvania, United States


Job Title

Quality Supply Chain Specialist

Job Description

In this role, you have the opportunity to

Conduct the review and analysis of customer satisfaction information received for Philips products and providing analytics to support business needs in compliance with the Quality Management System, Philips Policies, and Quality System regulations. 

You are responsible for

  • Analyzing customer satisfaction data, gathering additional data as needed, partner cross functionally to share feedback to operations, manufacturing, and other teams on potential product or services improvements. 
  • Review and apply appropriate coding to customer satisfaction notifications including record closure,
  • Data trending analysis for customer satisfaction issues and departmental metrics,
  • Chairing QBR meetings,
  • Support the implementation of quality improvement initiatives across the service QA team and functional areas.

Key Areas of Responsibility

Ensure compliance with the Quality Management System, in accordance with the Philips Policies and applicable worldwide regulations and standards.  Timely review and closure of customer satisfaction notifications related to supply chain operational activities and customer dissatisfaction partnering with supply chain operations.  Identifying potential complaints and re-routing to ensure post market QA team review.  Strive for continuous improvement, be team oriented, communicate suggestions and concerns, generate solutions, be flexible, and provide positive interaction and feedback with peers and internal departments Generate departmental metrics and be responsible for chairing review board meetings.  Continuous improvement and lean initiatives

 

 

 

 

 





More Info / Apply

(external link to recruiter web page)








Production Technician Associate - Filling (Diag Tech Assoc). (Thur-Sat/13 hour /6am-7pm)
      
    New Jersey - Branchburg, United States  -  PERM  -  Roche

Project Manager - Supply Chain
      
    Easton, United States  -  PERM  -  Michael Page

Supply Chain Program Manager, Supply Planning Excellence, Philips Healthcare, (Murrysville, PA.)
      
    Murrysville, Pennsylvania, United States  -  PERM  -  Philips

Production Manager - 2nd Shift
      
    St. Louis Area, MO, United States  -  PERM  -  SCM Talent Group

Production Technician - Filling (Diag Tech / THR - SAT / 6am-7pm)
      
    New Jersey - Branchburg, United States  -  PERM  -  Roche




Consult the other 1873 positions: click here







 
           Circular Economy     Industry 4.0     Blockchain 

     Internet of Things     Omni Channel 


Join us on


News & Trends
 

Last update 5 Oct 2020
Strongest improvement in operating conditions since January 2019
   Source: Markit US Manufacturing PMI ™  -  IHS Markit
United States 


Chemicals & Pharmaceuticals

Even industries driven by the strictest safety and environmental regulations are capable of reducing their costs. Our solutions improve each phase of the chemical logistics supply chain, to increase your supply chain performance, improve predictability and mitigate potential problems before they arise. B...


Blue Yonder Research Reveals Dramatic Shift in Shoppers’ Behavior Since COVID-19

Research highlights how changing online and in-store shopping habits will shape retail supply chains in the future New research from Blue Yonder highlights how shopping behavior has changed globally since the COVID-19...


Education
 

Resources
 
Erema: Gaining a competitive edge through preferential exports

Erema, an Austrian manufacturer of recycling systems, uses AEB software to accelerate the proper classification of its components, manage supplier’s declarations, and ensure compliance in its exports. Erema ship...

In Pricing, Success Breeds Success

A.T. Kearney's Pricing Full Potential (PFP) Analyzer does the heavy lifting when it comes to pricing. The more market power you have, the more you can still gain from your pricing strategy.In the summer of 2013, A.T. Kea...