This client is a growing world leader in the freight forwarding business.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Description

• Contribute to the daily processing of Customs entries
• Monitor/handle import shipments from start to finish with adherence to quality standards
• Ensure that shipments are setup in a timely fashion; pickup requests are sent overseas as soon as clients request service
• Ensure that all shipments have daily internal and client visible notes updates from time service is requested and file opened to POD
• Ensure agents are providing quotes prior to service initiation for routed shipments, ensure ops is requesting net-net and providing profit shares and that they are in line with any applicable customer quote
• Ensure carnets, licenses, etc. are properly maintained, tracked and returned to clients
• Technical assistance for account executives as needed
• Strong customer service skills
• Ensure vendor compliance with Company service standards
• Maintaining vendor relationships
• Servicing vendor requests
• Ensure company compliance with the relevant regulatory agencies
• Develop beneficial working relationships with the agencies
• Assist Director of Compliance as needed for any issues related to import compliance (Customs, Bonded Warehouse, CTPAT, etc.)
• Direct quote preparation as needed
• Strong customer service skills which will help retain and develop new customers
• Provide and ensure constant compliance with company mission to ensure The Ultimate Customer Experience
• Document assistance

• Minimum of 2 years of industry experience with imports in a freight forwarding environment
• University degree or certificate in International Relations, Logistics, Trade, Procurement, Supply Chain, or Business is preferred
• CargoWise experience is a strong asset
• Able to achieve results within a consistently evolving environment
• Strong analytical skills with the ability to operationalize transportation metrics

• Temp to perm opportunity
• Opportunity to work for a leading freight forwarding company
• Remote start
• Job security
• Competitive salary