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Business Process Outsourcing (BPO)

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As outsourcing becomes more prevalent, management’s expectations of service providers will rise – going beyond simply requiring reliable operations to demanding a true...


Meeting the disparate needs of organizations and end-users

Over the past decade traditional desktop computing has become more complex. End-users have demanded...


A look at the opportunities for outsourcing in the telecoms industry.

As the telco industry works its way through some fairly revolutionary and fast-paced...


With many business mergers failing, corporations must take a fresh look at why and how they acquire and merge if they hope to engage in transactions that ultimately generate...


Master data is at the heart of an efficient and effective modern business. It provides the translation that enables effective business interaction across internal units and with...


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ProcureCon Indirect 2015 Benchmarking Study

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