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Business Process Outsourcing (BPO)

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As outsourcing becomes more prevalent, management’s expectations of service providers will rise – going beyond simply requiring reliable operations to demanding a true...


In recent years, manufacturers have been outsourcing increasingly larger bits and pieces of their operations. Even historically sacred cows such as engineering, R&D, and product...


Are financial services institutions inherently at risk when outsourcing?

Typically, regulatory compliance risks are adequately addressed if your service...


Drive your business to new levels of agility and competitive advantage with multisourcing.

The outsourcing market has matured, and with age comes wisdom....


The global BPO market is expected to grow at an average of 6.5% per annum until 2015, driven both by the continued growth of the traditionally outsourced areas of finance and...


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