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Supply Management

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Of all the procurement and supply chain trends – opportunities and threats – to reach the executive boardroom over the past decade, global sourcing has elevated itself...


‘Procurement has grown up’, says Professor Lynette Ryals in her paper ‘Holding up the mirror: The impact of strategic procurement practices on account...

The semiconductor industry is immersed in a sea of change as chipmakers wrestle with common challenges such as the constant pressure to innovate, virtual supply management,...


A.T. Kearney's Assessment of Excellence in Procurement (AEP) is one of the most comprehensive studies in the supply management industry. Produced every three to four years and...

Credit insurance has only appeared on most buyers’ radar since the onset of the current economic downturn. However, as reported, particularly in the Financial Times, credit...


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News & Trends
 

Last update 10 May 2022
April PMI rises to seven-month high amid stronger demand, despite sharper price increases
   Source: S&P Global US Manufacturing PMI   -  IHS Markit
United States 


Retail

The retail sector is always on the move. Whether this involves shopping centres, shops in inner city locations or at airports – trends change very quickly and the goods change just as rapidly too. To keep up with these developments, highly complex and process driven supply chains are needed. With our...

The Challenges in Global Supply Chain Management

To say that 2020 brought record global supply chain challenges would be a gross understatement. With COVID-19, trade wars, weather events, port congestion, and other significant upheavals, many companies saw more disr...


Education
 

Resources
 
HOYER: Future-Proofs System for Managing Intermodal Rail, Road, and Sea Transport to Meet High Growth Potential

HOYER is an independent family enterprise that dates back to 1946, and which has become one of the world’s leading bulk-logistics providers, offering comprehensive transport services and complex logistics soluti...

After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry

This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...